Returns & Exchanges

Due to the perishable nature of our products, Momofuku Goods does not accept returns; however, we are committed to ensuring you love your pantry essentials. If your order arrived damaged or you are unsatisfied with your experience, please reach out to us within 30 days of purchase.

1

Check Your Order

Inspect your shipment immediately upon arrival for any signs of damage or missing items from your pantry kit.

2

Gather Documentation

Take clear photos of the shipping label and any damaged products to help our team process your request efficiently.

3

Contact Support

Email our customer experience team at [email protected] with your order number and the photos you collected.

4

Resolution

Our team will review your claim and issue a replacement or a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing